Privacy Policy for Artisan Woods Ontario

Last updated: October 26, 2023

Introduction

Artisan Woods Ontario is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us. We adhere to the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

Collection of Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Place an order or make a purchase;
  • Create an account on our website;
  • Sign up for our newsletter or marketing communications;
  • Participate in a survey, contest, or promotion;
  • Contact us with an inquiry or provide feedback;
  • Browse our website (through cookies and similar technologies).

The types of personal information we may collect include, but are not limited to: your name, shipping address, billing address, email address, phone number, payment details (processed securely via third-party payment processors), and browsing activity on our site.

Use of Your Personal Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and handling;
  • To manage your account and provide customer support;
  • To send you updates about your order status;
  • To communicate with you about our products, services, promotions, and news (if you have opted in);
  • To improve our website, products, and services based on your preferences and feedback;
  • To detect and prevent fraud and other illegal activities;
  • To comply with legal obligations.

Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to third parties only in the following limited circumstances:

  • Service Providers: To trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers (e.g., payment processors, shipping carriers, marketing platforms). These parties are bound by confidentiality agreements and are only permitted to use your information for the specific purposes for which we provide it to them.
  • Legal Requirements: If required to do so by law or in response to a valid legal process, such as a court order or subpoena.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Security of Your Personal Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include the use of secure servers, encryption of sensitive data, and restricted access to personal information within our organization. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Digital pad-lock icon symbolizing data security and privacy

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. Cookies are small files placed on your device. You have the option to set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable cookies, please note that some parts of this site may not function properly.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Under Canadian privacy laws, you have certain rights regarding your personal information, including:

  • The right to access your personal information held by us.
  • The right to request corrections to any inaccuracies in your personal information.
  • The right to withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Artisan Woods Ontario
Email: info@artisanwoodsontario.com
Address: City Centre, Ontario, Canada